~Mission Statement~
Our Mission is to give the communities and customers we serve superior pre-hospital patient care. We accomplish this through high quality provider training, advanced technologies, and a dedicated and caring workforce.
~Company Vision~
Patriot Ambulance will continue to be the leading provider of pre hospital services while evaluating sustainable growth without compromising clinical excellence.
~About Patriot~
Patriot Ambulance, Inc is a provider of emergency and non-emergency medical transportation to thousands of customers a year. The organization currently provides emergency medical services to several communities, hospitals and long-term facilities in Massachusetts.
Patriot was founded in 1979 by Maurice “Moe” Ryan (Retired) and David “Dave” Walton. Both men spent their entire careers in emergency services. They began their EMS journey working for the Concord Fire Department as Firefighter / EMTs but quickly started devoting all their time to their joint venture, Patriot Ambulance, Inc. Once up and running the company took off gaining valuable employees and expanding service areas along the way. After 44 wonderful years of service, Moe retired from his role as co-owner to enjoy some well earned time with his family. We all thank him from the bottom of our hearts for Co-founding Patriot Ambulance.
Patriot Ambulance, Inc. operates from the heart and is a locally owned and managed organization with deep roots and commitment to the industry. When Patriot establishes an EMS system, delivers ambulance service, plans a public awareness program or volunteers our time for community service, it is more than a matter of fulfilling a contract. We are well aware that the system we design and implement may very well be the system our family and friends rely on for life saving services. That awareness ensures a quality that can’t be written into a contract.
During our years of providing emergency medical services, one lesson has been driven home again and again: Teamwork is the only way to guarantee quality transportation.
But here, at Patriot, we do more than refer to ourselves as a team; we incorporate the principles of teamwork into our daily operations. We foster an open, participative system of management. We train continually to refine and enhance our skills. We insist that trust, respect, courtesy, and fairness mark our relationships with each other, our clients, and our partners – the hospitals, municipalities, nursing homes and private corporations we serve.
We want to do more than simply fulfill contract requirements. Our management, paramedics, EMTs, office personnel and support personnel are eager to bring our customers our spirit of teamwork, our dedication to excellence, and our willingness to go the extra mile. It is our desire to work closely with our customers, responding to their needs quickly and efficiently. In doing so, we want to work as a part of a comprehensive program that ensures that our services are second to none.
~Company Values~
Patriot Ambulance adheres to the set of values outlined in STARCARE (used with permission of Thom Dick)
